Ki Personality Profiles:
Training Course Outlines
Account Management
Develop a proactive role towards managing sales relationships whilst improving opportunities to increase account profitability by:
- Understanding the difference between basic selling and account management.
- Analysing the client’s buying cycle and the critical choice points within it.
- Recognising the skills and behaviours that will help to build immediate rapport.
- Initiating conversations that will help to build trust.
- Handling objections and emotions using agreement and assertiveness techniques.
- Recognising buying signals and closing opportunities.
- Choosing the most appropriate closing technique.
2009 dates to be added. Please Contact us to register your interest and to be updated on course dates.
